Client Rights and Responsibilities

We are committed to serving you with compassion, care and respect. As one of our valued clients you are entitled to the following:

You have the right:

  • To be treated with respect and dignity.
  • To know the names and professional status of the person(s) serving you.
  • To privacy and confidentiality.
  • To receive accurate information about your health-related concerns.
  • To know the effectiveness and potential side-effects of all forms of treatment.
  • To participate in choosing the form of treatment best suited to your skin.
  • To receive education and counseling about treatments.
  • To review your medical records with you clinician.
  • To amend your records.
  • To receive any information about potential services or related services


Client Rights and Responsibilities


You have the responsibility:

  • To seek medical attention promptly, and to provide useful feedback.
  • To be honest about your medical history.
  • To ask questions about anything you do not understand.
  • To follow health advice and instructions.
  • To report any significant changes in your health.
  • To respect clinic policies
  • To show up to appointments or cancel 48 hours in advance